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Change account for Netwrix Auditor

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#1 goro

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Posted 08 November 2018 - 11:39 AM

I made a big mistake.
During the Netwrix test setup, I specified a domain administrator account.
Now I have changed credentials for all monitoring plans, having entered an account specially created for this purpose.
Changed the password for the domain administrator account that I used for the first time (during installation), and now this account is permanently blocked (domain administrator)
The lock comes from the server with Netwrix.
I checked everything I could, I can not find where else this data can be recorded.
Please help.


#2 rihuka

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Posted 08 November 2018 - 12:05 PM

Hi there,

 

You should change the credentials everywhere:

1. Monitoring plan settings > Data Collection

2. Monitoring plan settings > Audit Database

3. Item > Custom account

4. Investigations > SQL Server settings

5. Long-Term Archive > Custom credentials

6. Notifications > SMTP authentication

7. Settings > Audit Database > SQL Server Settings

8. Settings > Audit Database > SSRS Settings

9. Tasks in Task Scheduler > Run as

10. Services > Logon As


Best regards,
Kirill Kirkov
T2 Support Engineer
 

#3 goro

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Posted 08 November 2018 - 12:40 PM

Where are 

3. Item > Custom account

4. Investigations > SQL Server settings

 

and didn't see

7. Settings > Audit Database > SQL Server Settings

8. Settings > Audit Database > SSRS Settings

 

 ced4671adb.png



#4 rihuka

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Posted 09 November 2018 - 12:28 PM

3. Monitoring Plans > Monitoring Plan > Double-click Item > Custom account

4. Netwrix Auditor > Settings > Investigations > SQL Server settings

 

It does mean those settings have not been configured:

7. Settings > Audit Database > SQL Server Settings

8. Settings > Audit Database > SSRS Settings


Best regards,
Kirill Kirkov
T2 Support Engineer
 

#5 rihuka

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Posted 09 November 2018 - 02:53 PM

If the account is getting locked so far, provide me Configuration.xml, it is located at C:\ProgramData\Netwrix Auditor\AuditCore\ConfigServer\


Best regards,
Kirill Kirkov
T2 Support Engineer
 




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