1 reply to this topic

[rramos]

Hi - new installations of logon extension on brand new Win 7 computers is giving the error message. Unfortunately, the actual app path is truncated, so only points to
c:\program files (x86)\Logo..., which is the path to Logon Prompt Extension for Netwrix Password Manager.

Screenshot attached.

Older installations (previous batch of computers, all through 2014 have not caused this problem.

Any help to eliminate this is appreciated.
Thanks

Attached Files

•  netwrix error.JPG   24.95KB   2 downloads

[jeffb]

Hello,

We tend to see this fairly often when some registry keys aren't created during deployment. Most customers usually have these registry keys created via GPO or by turning off UAC via GPO temporarily in order to deply the client. Here is a KB article in regards to this: https://www.netwrix.com/kb/1656

-Jeff