
Errors accessing web pages after new install
#1
Posted 27 September 2013 - 06:49 PM
Any suggestions?
Thanks,
-jb
#2
Posted 30 September 2013 - 12:37 PM
The errors in the admin portal and help desk portal point to permissions as the likely cause. Ensure that the password manager service account is a local admin on that server.
For the error in the self service portal I would recommend turning on the option to send IIS errors to the browser as the error is too generic by itself.
-Jeff
#3
Posted 30 September 2013 - 09:38 PM
jbsherry,
The errors in the admin portal and help desk portal point to permissions as the likely cause. Ensure that the password manager service account is a local admin on that server.
For the error in the self service portal I would recommend turning on the option to send IIS errors to the browser as the error is too generic by itself.
-Jeff
Thanks, Jeff. I made the service account a local admin but no change there. On the self-service portal, I made the change and am getting:
error '80004005'
/PM/tools.asp, line 13
Hopefully that will help narrow down the config issue.
THanks so much for your help,
-jb
#4
Posted 09 October 2013 - 07:23 PM
Thanks, Jeff. I made the service account a local admin but no change there. On the self-service portal, I made the change and am getting:
error '80004005'
/PM/tools.asp, line 13
Hopefully that will help narrow down the config issue.
THanks so much for your help,
-jb
I solved the problem for the helpdesk and self-service portal by changing my website to an appool with a Classic instead of Integrated pipeline mode. Still working on getting the Administrative portal to work.