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#1 Brad

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Posted 26 September 2011 - 02:37 PM

Hello,

I've installed the free edition of NetWrix Password Manager as we have no more than 50 users on the network. However it says the following in the footer:

Evaluation version. 12 days 23 hours left.

I don't understand...

Can you assist? It is definitely the freeware version I downloaded because I got what looked like an automated email from Steve Turk which had 'NetWrix Password Manager: Freeware Version' in the subject.

Thank you.

#2 Brian Stern

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Posted 14 October 2011 - 08:04 PM

Hello,

I've installed the free edition of NetWrix Password Manager as we have no more than 50 users on the network. However it says the following in the footer:

Evaluation version. 12 days 23 hours left.

I don't understand...

Can you assist? It is definitely the freeware version I downloaded because I got what looked like an automated email from Steve Turk which had 'NetWrix Password Manager: Freeware Version' in the subject.

Thank you.


Dear Brad,

Thank you for your Forum post.

The Freeware version of the Password Manager requires the following freeware license to be entered:

NetWrix Password Manager Freeware License:
License name: NetWrix Password Manager Freeware License
License count: 50
License code: e2f5d1-addef6-82a5cb-f80d7f-342223

Open the NetWrix Password Manager Admin Portal and click the "License" button. After the licensing information page finishes to load, enter the name, count and code. Click the "OK" button. It is recommended that you copy and paste all this information to avoid input errors.

Please let me know if the above steps resolve this issue. I await your reply.

Sincerely,
Brian Stern
Technical Support Engineer

#3 EvenStevenDeven

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Posted 21 October 2011 - 11:52 PM

Hi Brian,

I am trying to enter the licensing information you posted, but it is not accepted. I continue to get the following message: "Invalid license information."

I am doing a copy+paste and have tried it five times (I even made sure there were no white-spaces at the beginning or the end of the text when I pasted) This is what my screen looks like and the values I enter:


Licensed to: Evaluation version
Number of users: None
Active users: 0

Please enter the license data supplied by support representative:

Company Name: NetWrix Password Manager Freeware license

License Code: e2f5d1-addef6-82a5cb-f80d7f-342223

Number of users: 50

#4 EvenStevenDeven

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Posted 24 October 2011 - 11:32 PM

Please let me know if there's a different license that I should try?

Thank you!




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