1 reply to this topic

[digitsone]

Hello... The Account lockout examiner appears to be functioning correctly, I receive notification of locked accounts but when I reply to the lock email notification with the passcode ( which I have change several times) but for testing purposes I changed it to Unlock:801247 I receive a email notification back with "Failed to unlock the account: DOMAIN\USER NAME". Reading the logs am I to assume that it's unable to contact my DC?


ALEService.exe Information: 0 : [TID: 8, Time: 9/22/2017 9:42:30 AM] REMOTE CONTROL: Parsing
ALEService.exe Warning: 0 : [TID: 8, Time: 9/22/2017 9:42:30 AM] REMOTE CONTROL: passcode: [801247]
ALEService.exe Warning: 0 : [TID: 8, Time: 9/22/2017 9:42:30 AM] REMOTE CONTROL: Failed to unlock 'DOMAIN\Lab2tst'.

Error info: Passcode is invalid. Passcodes are case-sensitive, mypasscode and myPassCode are not the same.
ALEService.exe Warning: 0 : [TID: 21, Time: 9/22/2017 9:42:32 AM] ACCOUNT MANAGEMENT: System.ComponentModel.Win32Exception: The specified domain either does not exist or could not be contacted
at ALService.Infrastructure.NTAccountHelper.GetFQDNFromNetbios(String netbiosName)
at ALService.Infrastructure.SidExtensions.GetSid(NTAccount account, String dcName)
ALEService.exe Warning: 0 : [TID: 21, Time: 9/22/2017 9:42:32 AM] CORE: System.Exception: Cannot translate NTAccount d85de24a8961 to SID on 'CPCDC2.DOMAIN.COM'
at ALService.Infrastructure.SidExtensions.GetSid(NTAccount account, String dcName)
at ALService.EventWatch.DCSpyEventArgs.GetSid()

[jeffb]

What Exchange version are you using?

 

-Jeff