9 replies to this topic

[jbmiranda]

Remote unlock is not working im getting this error on my logs, can someone help me

 

 

ALEService.exe Information: 0 : [TID: 289, Time: 11/14/2018 10:34:51 AM] REMOTE CONTROL: Listener will be restarted after 00:01:00 minutes

ALEService.exe Information: 0 : [TID: 289, Time: 11/14/2018 10:35:51 AM] REMOTE CONTROL: ADNServ.ExchangeServerVersion: Version 6.5 (Build 7638.2: Service Pack 2)

ALEService.exe Information: 0 : [TID: 289, Time: 11/14/2018 10:35:51 AM] REMOTE CONTROL: FindFirstValidURL, try connect to the server: ADEX

ALEService.exe Information: 0 : [TID: 289, Time: 11/14/2018 10:35:51 AM] REMOTE CONTROL: FindFirstValidURL server = ADEX 

ex: System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream.

   at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)

   at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)

   at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)

   at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)

   at System.Threading.ExecutionContext.runTryCode(Object userData)

   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

   at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)

   at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.ConnectStream.WriteHeaders(Boolean async)

   --- End of inner exception stack trace ---

   at System.Net.HttpWebRequest.GetResponse()

   at ALService.RemoteControl.Listeners.MSExchange.MSExchangeUtils.BaseExchangeServer.SendRequestForCheckHTTPS(String url)

   at ALService.RemoteControl.Listeners.MSExchange.MSExchangeUtils.BaseExchangeServer.FindFirstValidURL(String[] Servers)

ALEService.exe Warning: 0 : [TID: 289, Time: 11/14/2018 10:35:51 AM] REMOTE CONTROL: System.UriFormatException: Invalid URI: The hostname could not be parsed.

   at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)

   at ALService.RemoteControl.Listeners.MSExchange.MSExchangeUtils.BaseExchangeServer.SendRequestForCheckHTTPS(String url)

   at ALService.RemoteControl.Listeners.MSExchange.MSExchangeUtils.BaseExchangeServer.get_UseSecure()

   at ALService.RemoteControl.Listeners.MSExchange.MSExchangeUtils.DAV.ExchDavServer.ConnectionStringUri()

   at ALService.RemoteControl.Listeners.MSExchange.MSExchangeUtils.DAV.ExchDavServer.GetClientAccessRole()

   at ALService.RemoteControl.Listeners.ExchangeServerListener.GetMessages(RemoteControlSettings settings)

   at ALService.RemoteControl.Listeners.DefaultMessageListener`1.OnDoWork(DoWorkEventArgs e)

[Kirill K]

Hi there,

 

You should try to disable windows firewall or hardware firewall against the server with Account Lockout Examiner, as well as third-party antivirus software.

 

Do you have encryption settings different from default on the server with Account Lockout Examiner?

[jbmiranda]

i have disabled my firewall and antivirus software but the problem still exist. i dont have encryption settings on my lab

[Kirill K]

What about SSL/TLS settings?

 

Are they configured within your environment?

[jbmiranda]

Do you mean settings on IIS?

[Kirill K]

As well at IIS.

[Kirill K]

The problem has found recently or it has been since installation of ALE?

[jbmiranda]

since installation, remote unlock is not working

[Kirill K]

Is it dedicated server/workstation used for ALE or it has been installed on existing one?

 

Have you tried to install ALE from scratch at new virtual machine?

[jbmiranda]

it is adedicated server for ALE joined on my existing Domain