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lockout examiner stop working


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#1 insightcuit

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Posted 06 March 2020 - 07:42 PM

my acccount lockout examiner stop wroking getting error make sure ALservice is running the service is running who could be the problem 

 



#2 Kirill K

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Posted 10 March 2020 - 08:24 PM

Hi there, please share application/system event logs and the log of the ALE.


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Forum Engineer
 


#3 insightcuit

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Posted 11 March 2020 - 12:38 PM

ALEService.exe Error: 0 : [TID: 305, Time: 3/9/2020 12:36:04 PM] ACCOUNT MANAGEMENT: S-1-5-21-504849085-2268195216-1065252739-19941:
System.DirectoryServices.ActiveDirectory.ActiveDirectoryObjectNotFoundException: The specified domain does not exist or cannot be contacted.
   at System.DirectoryServices.ActiveDirectory.Domain.GetDomain(DirectoryContext context)
   at ALService.Entities.ALInfos.ALObj.UpdateDirectoryEntry()
   at ALService.Entities.ALInfos.ALObj.UpdateLockoutStatus()
ALEService.exe Warning: 0 : [TID: 306, Time: 3/9/2020 12:36:04 PM] ACCOUNT MANAGEMENT: Failed to resolve sid by dc HILDC.insightcu.local: System.ComponentModel.Win32Exception: No mapping between account names and security IDs was done
   at ALService.Infrastructure.SidExtensions.ResolveToFullName(SecurityIdentifier sid, String domainController)
   at ALService.Infrastructure.SidExtensions.ResolveOnAnyDC(SecurityIdentifier sid, String domainFqdn)
ALEService.exe Warning: 0 : [TID: 280, Time: 3/9/2020 12:36:04 PM] ACCOUNT MANAGEMENT: Failed to resolve sid by dc INVDC.insightcu.local: System.ComponentModel.Win32Exception: No mapping between account names and security IDs was done
   at ALService.Infrastructure.SidExtensions.ResolveToFullName(SecurityIdentifier sid, String domainController)
   at ALService.Infrastructure.SidExtensions.ResolveOnAnyDC(SecurityIdentifier sid, String domainFqdn)
ALEService.exe Warning: 0 : [TID: 280, Time: 3/9/2020 12:36:04 PM] CORE: Failed to translate sid: S-1-5-21-504849085-2268195216-1065252739-19947:
System.Exception: Sid not resolved
   at ALService.Infrastructure.SidExtensions.ResolveOnAnyDC(SecurityIdentifier sid, String domainFqdn)
   at ALService.Entities.ALInfos.ALObj.get_FullName()
ALEService.exe Warning: 0 : [TID: 326, Time: 3/9/2020 12:36:04 PM] ACCOUNT MANAGEMENT: Failed to resolve sid by dc EUSDC.insightcu.local: System.ComponentModel.Win32Exception: No mapping between account names and security IDs was done
   at ALService.Infrastructure.SidExtensions.ResolveToFullName(SecurityIdentifier sid, String domainController)
   at ALService.Infrastructure.SidExtensions.ResolveOnAnyDC(SecurityIdentifier sid, String domainFqdn)
VLADC.insightcu.local: System.ComponentModel.Win32Exception: No mapping between account names and security IDs was done
   at ALService.Infrastructure.SidExtensions.ResolveToFullName(SecurityIdentifier sid, String domainController)
   at ALService.Infrastructure.SidExtensions.ResolveOnAnyDC(SecurityIdentifier sid, String domainFqdn)


#4 insightcuit

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Posted 11 March 2020 - 12:39 PM

ALTool.exe Error: 0 : [TID: 1, Time: 3/11/2020 8:26:05 AM] System.TimeoutException: This request operation sent to net.pipe://localhost/ALService/Settings did not receive a reply within the configured timeout (00:02:00).  The time allotted to this operation may have been a portion of a longer timeout.  This may be because the service is still processing the operation or because the service was unable to send a reply message.  Please consider increasing the operation timeout (by casting the channel/proxy to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.
 
Server stack trace: 
   at System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message message, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
 
Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at ALTool.ALService.ISettingsManager.ResetSettings(List`1 objects)
   at ALTool.Clients.SettingsClient.<>c__DisplayClass3.<ResetSettings>b__2(SettingsManagerClient x)
   at ALTool.Clients.DefaultServiceClient`2.ServiceAction[TRes](Func`2 act, Boolean trace)
   at ALTool.WindowSettings.ButtonOkClick(Object sender, RoutedEventArgs e)
ALTool.exe Information: 0 : [TID: 1, Time: 3/11/2020 8:27:24 AM] Tracing started. OS version: Microsoft Windows 10 Enterprise OS Architecture: 64-bit, Machine: LEEPC108, Username: INSIGHTCU\alexana, Interactive: True, CPU count: 4, CLR version: 2.0.50727.9148, UTC: -4, DLST: False, Assembly File version: 4.1.417.0
ALTool.exe Information: 0 : [TID: 1, Time: 3/11/2020 8:27:24 AM] .NET Versions are accessible : CDF N/A; 2.0.50727.4927; 3.0.30729.4926; 3.5.30729.4926; v4 N/A; v4.0 N/A
ALTool.exe Error: 0 : [TID: 1, Time: 3/11/2020 8:33:25 AM] System.TimeoutException: This request operation sent to net.pipe://localhost/ALService/ALInfo did not receive a reply within the configured timeout (00:02:00).  The time allotted to this operation may have been a portion of a longer timeout.  This may be because the service is still processing the operation or because the service was unable to send a reply message.  Please consider increasing the operation timeout (by casting the channel/proxy to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.
 
Server stack trace: 
   at System.ServiceModel.Dispatcher.DuplexChannelBinder.SyncDuplexRequest.WaitForReply(TimeSpan timeout)
   at System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message message, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
 
Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at ALTool.ALService.IALInfo.GetAllObjects(Boolean locked, Boolean notlocked)
   at ALTool.Clients.ALInfoServiceClient.<>c__DisplayClassd.<LoadAllObjects>b__c(ALInfoClient x)
   at ALTool.Clients.DefaultServiceClient`2.ServiceAction[TRes](Func`2 act, Boolean trace)
   at ALTool.Clients.ALInfoServiceClient.LoadAllObjects(Boolean locked, Boolean notlocked)
   at ALTool.MainWindow..ctor()


#5 Kirill K

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Posted 11 March 2020 - 01:20 PM

That's not enough for investigation, please provide the requested.


Best regards,
Forum Engineer
 





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