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Cleanup Old Accounts


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#1 CDI15

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Posted 09 October 2015 - 02:14 PM

Is it possible to clean-up/remove accounts that have been deleted/disabled within AD but have not been removed from Password Manager?



#2 dsmirnov

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Posted 09 October 2015 - 03:14 PM

Hello,

 

There is no automatic procedure to do so.

 

However Password Manager marks accounts it can`t find in AD (if account was removed, for example) as Not found.

You can filter by this status on the Helpdesk portal and remove such accounts.

 

If you don`t want to remove them manually, Batch removal feature can be used. It is available on the Admin portal.



#3 CDI15

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Posted 09 October 2015 - 03:27 PM

If the account was Disabled in AD then it is still considers active and "found"?  I need to delete the account within AD to have it as Not Found?






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