Jump to content


Photo

Inactive User tracker email alert


  • Please log in to reply
1 reply to this topic

#1 GAH

GAH

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 11 May 2016 - 03:38 PM

Does anyone know if the FReeware Inactive User tracker is allowed to send scheduled email reports?

I have configured this feature but am not getting any emails.

 

I do get email reports from the Password notifier

 

Regards



#2 jeffb

jeffb

    Advanced Member

  • Administrators
  • PipPipPip
  • 372 posts
  • Gender:Male

Posted 12 May 2016 - 03:41 PM

If it has SMTP settings then it has the ability to send emails.  Assuming it is running, any SMTP errors received would be in the products tracing which can be found in either the install directory or in the ProgramData folder (under the products subfolders).  This can also tell you if it is running because if there is no tracing then the EXE that runs from the Windows Scheduled task is not being kicked off.  Of course if there are no SMTP settings then it just has the ability to run Ad-Hoc reports.  I can't recall if this is the case as I don't currently have the freeware version of that module installed.

 

-Jeff






0 user(s) are reading this topic

0 members, guests, anonymous users