4 replies to this topic

[insightcuit]

my acccount lockout examiner stop wroking getting error make sure ALservice is running the service is running who could be the problem 

 

[Kirill K]

Hi there, please share application/system event logs and the log of the ALE.

[insightcuit]

ALEService.exe Error: 0 : [TID: 305, Time: 3/9/2020 12:36:04 PM] ACCOUNT MANAGEMENT: S-1-5-21-504849085-2268195216-1065252739-19941:

System.DirectoryServices.ActiveDirectory.ActiveDirectoryObjectNotFoundException: The specified domain does not exist or cannot be contacted.

   at System.DirectoryServices.ActiveDirectory.Domain.GetDomain(DirectoryContext context)

   at ALService.Entities.ALInfos.ALObj.UpdateDirectoryEntry()

   at ALService.Entities.ALInfos.ALObj.UpdateLockoutStatus()

ALEService.exe Warning: 0 : [TID: 306, Time: 3/9/2020 12:36:04 PM] ACCOUNT MANAGEMENT: Failed to resolve sid by dc HILDC.insightcu.local: System.ComponentModel.Win32Exception: No mapping between account names and security IDs was done

   at ALService.Infrastructure.SidExtensions.ResolveToFullName(SecurityIdentifier sid, String domainController)

   at ALService.Infrastructure.SidExtensions.ResolveOnAnyDC(SecurityIdentifier sid, String domainFqdn)

ALEService.exe Warning: 0 : [TID: 280, Time: 3/9/2020 12:36:04 PM] ACCOUNT MANAGEMENT: Failed to resolve sid by dc INVDC.insightcu.local: System.ComponentModel.Win32Exception: No mapping between account names and security IDs was done

   at ALService.Infrastructure.SidExtensions.ResolveToFullName(SecurityIdentifier sid, String domainController)

   at ALService.Infrastructure.SidExtensions.ResolveOnAnyDC(SecurityIdentifier sid, String domainFqdn)

ALEService.exe Warning: 0 : [TID: 280, Time: 3/9/2020 12:36:04 PM] CORE: Failed to translate sid: S-1-5-21-504849085-2268195216-1065252739-19947:

System.Exception: Sid not resolved

   at ALService.Infrastructure.SidExtensions.ResolveOnAnyDC(SecurityIdentifier sid, String domainFqdn)

   at ALService.Entities.ALInfos.ALObj.get_FullName()

ALEService.exe Warning: 0 : [TID: 326, Time: 3/9/2020 12:36:04 PM] ACCOUNT MANAGEMENT: Failed to resolve sid by dc EUSDC.insightcu.local: System.ComponentModel.Win32Exception: No mapping between account names and security IDs was done

   at ALService.Infrastructure.SidExtensions.ResolveToFullName(SecurityIdentifier sid, String domainController)

   at ALService.Infrastructure.SidExtensions.ResolveOnAnyDC(SecurityIdentifier sid, String domainFqdn)

VLADC.insightcu.local: System.ComponentModel.Win32Exception: No mapping between account names and security IDs was done

   at ALService.Infrastructure.SidExtensions.ResolveToFullName(SecurityIdentifier sid, String domainController)

   at ALService.Infrastructure.SidExtensions.ResolveOnAnyDC(SecurityIdentifier sid, String domainFqdn)

[insightcuit]

ALTool.exe Error: 0 : [TID: 1, Time: 3/11/2020 8:26:05 AM] System.TimeoutException: This request operation sent to net.pipe://localhost/ALService/Settings did not receive a reply within the configured timeout (00:02:00).  The time allotted to this operation may have been a portion of a longer timeout.  This may be because the service is still processing the operation or because the service was unable to send a reply message.  Please consider increasing the operation timeout (by casting the channel/proxy to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.

 

Server stack trace: 

   at System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message message, TimeSpan timeout)

   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

 

Exception rethrown at [0]: 

   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

   at ALTool.ALService.ISettingsManager.ResetSettings(List`1 objects)

   at ALTool.Clients.SettingsClient.<>c__DisplayClass3.<ResetSettings>b__2(SettingsManagerClient x)

   at ALTool.Clients.DefaultServiceClient`2.ServiceAction[TRes](Func`2 act, Boolean trace)

   at ALTool.WindowSettings.ButtonOkClick(Object sender, RoutedEventArgs e)

ALTool.exe Information: 0 : [TID: 1, Time: 3/11/2020 8:27:24 AM] Tracing started. OS version: Microsoft Windows 10 Enterprise OS Architecture: 64-bit, Machine: LEEPC108, Username: INSIGHTCU\alexana, Interactive: True, CPU count: 4, CLR version: 2.0.50727.9148, UTC: -4, DLST: False, Assembly File version: 4.1.417.0

ALTool.exe Information: 0 : [TID: 1, Time: 3/11/2020 8:27:24 AM] .NET Versions are accessible : CDF N/A; 2.0.50727.4927; 3.0.30729.4926; 3.5.30729.4926; v4 N/A; v4.0 N/A

ALTool.exe Error: 0 : [TID: 1, Time: 3/11/2020 8:33:25 AM] System.TimeoutException: This request operation sent to net.pipe://localhost/ALService/ALInfo did not receive a reply within the configured timeout (00:02:00).  The time allotted to this operation may have been a portion of a longer timeout.  This may be because the service is still processing the operation or because the service was unable to send a reply message.  Please consider increasing the operation timeout (by casting the channel/proxy to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.

 

Server stack trace: 

   at System.ServiceModel.Dispatcher.DuplexChannelBinder.SyncDuplexRequest.WaitForReply(TimeSpan timeout)

   at System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message message, TimeSpan timeout)

   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

 

Exception rethrown at [0]: 

   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

   at ALTool.ALService.IALInfo.GetAllObjects(Boolean locked, Boolean notlocked)

   at ALTool.Clients.ALInfoServiceClient.<>c__DisplayClassd.<LoadAllObjects>b__c(ALInfoClient x)

   at ALTool.Clients.DefaultServiceClient`2.ServiceAction[TRes](Func`2 act, Boolean trace)

   at ALTool.Clients.ALInfoServiceClient.LoadAllObjects(Boolean locked, Boolean notlocked)

   at ALTool.MainWindow..ctor()

[Kirill K]

That's not enough for investigation, please provide the requested.